We at RoofKo are proud to offer this Lifetime Limited Warranty (this “Limited Warranty”) which we hope you will find clear and easy to understand. Please visit our website at www.roofko.com for more information, or email us your questions at email@example.com.
TERMS AND CONDITIONS LIMITED LIFETIME COVERAGE: This Limited Warranty extends only to a purchaser of RoofKo stone-coated steel panels who has been issued a Limited Warranty Certificate and paid for the RoofKo Product in full (the “Purchaser”), and to subsequent owners of the property to which the RoofKo Product is originally affixed after purchase (the “Property”). Subject to the terms, conditions and limitations herein, RoofKo hereby warrants that for the lifetime of Purchaser during Purchaser’s ownership of the Property or, if the Property is transferred by Purchaser, for fifty (50) years from the date of installation of the RoofKo Products, the RoofKo Products will be free from manufacturing defects in workmanship and materials such that: • Each RoofKo Product (meaning each individual RoofKo panel) will withstand winds of up to 120 miles per hour; • Steel substrate on RoofKo Products will not burn, and will not be penetrated by hailstones less than two and one-half inches (2.5”) in diameter such that the RoofKo Products are no longer weatherproof; and • The appearance of the surface coating of RoofKo Products will not materially deteriorate beyond normal weathering and aging, including minor granule loss over the extended life of the warranty.
EXCLUSIVE REMEDY: In the event any RoofKo Product fails to meet the above standards, RoofKo will either provide repairs to the RoofKo Product, or will provide replacement products, at RoofKo’s option and at its sole discretion. RoofKo reserves the right to require you to pay its reasonable costs and expenses incurred in performing any physical inspection of RoofKo Products that are subject to a warranty claim, although any such payment will be refunded in the event of a valid warranty claim. Any repair or replacement by RoofKo shall not extend the term of this warranty except as required by law or as agreed in writing by RoofKo. This is the sole and exclusive remedy under this Limited Warranty, and in no event shall RoofKo have any liability for any consequential, incidental, economic, indirect, special or punitive damages or losses of any kind whatsoever. (Advisory: some states do not allow the exclusion or limitation of incidental or consequential damages).
NO OTHER WARRANTIES: This Limited Warranty is the only warranty given by RoofKo, and no other warranties of any kind have been made with respect to the RoofKo Products. (Advisory: some laws do not allow limitations on certain implied warranties). This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
CLAIMS PROCEDURE: If you experience a problem with a RoofKo Product that you believe is covered by this Limited Warranty, please contact us promptly via phone at (702) 908-6304, or via e-mail to info@RoofKo.com and provide us with your name, address, telephone number, your proof of purchase, and a specific detailed description of the defect or problem, as well as any other information or materials you believe is relevant. You may be required to provide additional information or materials at the request of RoofKo, including photographs. As a condition of coverage under this Limited Warranty, you must notify us of any problem or defect within thirty (30) days after you discover or reasonably should have discovered it.
OTHER TERMS, CONDITIONS, DISCLOSURES AND LIMITATIONS: 1. While we expressly warrant that the RoofKo Products are free from manufacturing defects as set forth above, the performance of your RoofKo Product is largely dependent on the manner in which it is installed and cared for. Consequently, this Limited Warranty shall not apply to any of the following circumstances: • Damage caused by improper installation, or the installer’s failure to follow RoofKo’s installation standards and instructions, or reasonable professional installation procedures. We recommend that you ask your installer or contractor about warranties covering installation, as RoofKo does not in any way warrant or guarantee such services. We recommend that you have roofing products installed by a professional who has attended manufacturer training courses, although such training is neither required for this warranty nor a guarantee of proper installation. • RoofKo Products that have been damaged, modified, altered or changed in design or function after shipping from RoofKo’s facility, or used or installed for a purpose other than roofing. • Damage or change in appearance caused by any of the following: foot traffic or foreign objects, climate-specific conditions (such as mold or mildew from moisture or humidity), the application of cleaning fluids, coatings or chemicals not specifically approved and authorized by RoofKo, or the failure or movement of the structure of the Property on which the RoofKo Products are installed. 2. Dealers, distributors and installers of RoofKo Products are independent contractors and not agents of RoofKo for any purpose, and are not authorized to extend other warranties on behalf of RoofKo, or to modify the terms of this Limited Warranty in any manner. 3. This Limited Warranty shall be void in the event of repairs or modifications made by any person to the RoofKo Products that are not first approved in writing by RoofKo, except necessary temporary emergency repairs. 4. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.
Please download the below RoofKO warranty PDF to obtain a hard copy of our warranty coverage and claims procedure.